Shipping & Delivery Policy

Welcome to Nestora. We are committed to delivering your orders safely and efficiently. Please read our Shipping & Delivery Policy carefully before placing an order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends and public holidays.

Delivery Time

Estimated delivery times may vary depending on your location:

Standard Delivery: 7–15 Business Days
International Delivery: 10–20 Business Days

Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on the destination and selected shipping method. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking information to monitor the status of your shipment.

Delays

Occasionally, deliveries may be delayed due to:

High order volumes
Customs processing
Weather conditions
Carrier service disruptions

We appreciate your patience if such delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

Lost or Damaged Orders

If your order arrives damaged or does not arrive within the expected timeframe, please contact our support team. We will work with the shipping carrier to investigate and help resolve the issue.